Reference

How Your Account at bibirtoto Works

These terms set out what you agree to when you open and use your bibirtoto account — covering wallet transactions via DANA, OVO, GoPay, account conduct, and what you can expect from us.

DANA, OVO, GoPay wallet rulesAccount access and eligibilityYour rights and our obligationsJurisdiction-dependent accessHow to contact us about these terms

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TERMS SUPPORT

Ask Us Directly About These Terms

If something in these terms is unclear or you need to raise a concern about your account, our support team is here. You can reach us through live chat on the site, by email, or via our social channel. For wallet-specific questions — such as a DANA or OVO transaction that did not match what these terms describe — start with live chat for the fastest path to a resolution.

Live Chat Open the chat widget from any page on bibirtoto. Available around the clock for account and wallet queries, including questions about how these terms apply to your DANA, OVO, or GoPay transactions.

Email Support Send a detailed message to our support address if your question needs a written record — useful for formal disputes or requests to review how a term was applied to your account.

Help Center Our help center covers the most common terms questions in plain language — wallet limits, account eligibility for Indonesia regions, and the steps for requesting account changes or closures.

What These Terms Cover and How They Apply

bibirtoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on bibirtoto, you confirm that you have read these terms and accept them as the basis of your relationship with us. These terms govern account registration, wallet deposits and withdrawals using DANA, OVO, or GoPay, how we handle disputes, and the rules

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around account suspension or closure. We may update these terms when our services change or when local regulatory requirements shift — we will post any revision on this page and, where practical, notify you through your registered contact. Continued use of your account after an update
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is published counts as acceptance of the revised terms. If any part of these terms conflicts with local law in your region of Indonesia, the locally applicable rule takes precedence for you; access to specific features or markets depends on what local law permits. We do
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not apply terms from other markets — everything here is written for Indonesia users. Your DANA, OVO, or GoPay wallet is subject to the deposit and withdrawal conditions described in the payment section of your account dashboard. Disputes about transactions should be raised through our support
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channel within a reasonable period of the transaction date. We aim to resolve account-level disputes within a timeframe we will communicate at the point of escalation.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT INTEGRITY

How We Protect Your Account and Handle Your Data

These six points cover what we do on our side to keep your account and data handled correctly. From the moment you register, your information is stored with access controls in place. We do not share personal data with third parties except where required to process your DANA, OVO, or GoPay transactions or where local law in Indonesia requires disclosure. You have the right to ask us what data we hold and to request corrections at any time.

Data Storage Account data — including your registered wallet details for DANA, OVO, or GoPay — is stored on secured servers with access restricted to authorised team members. We do not sell or trade personal data to external parties for marketing.

Cookie Use We use session cookies to keep you logged in across pages and analytics cookies to understand how the account dashboard is used. You can adjust cookie preferences in your browser settings without losing access to the core account features.

Account Security Your account is protected by password and, where available, a one-time PIN sent to your registered mobile number. We will never ask for your full password via chat or email — if you receive such a request, report it through live chat immediately.

Retention Period We keep your account records for the period required by local regulation in Indonesia. After an account is closed, transaction records tied to DANA, OVO, or GoPay activity are retained for the legally required period, then deleted.

Your Data Rights You can request a copy of the personal data we hold, ask us to correct inaccurate information, or request deletion subject to legal retention requirements. Submit these requests through our email support channel with your registered account details.

Terms Change Notices When we revise these terms, the updated version is posted here with a revision date. For changes that materially affect your wallet rights or account eligibility, we aim to notify you via your registered contact before the change takes effect.

Your Questions About These Terms, Answered

The questions below cover what Indonesia users ask most when reviewing these terms before opening or managing their bibirtoto account. If your question is not here, live chat is the fastest way to get a direct answer.

Yes — these terms apply to all accounts registered from Indonesia, including players in Bekasi and Tangerang. However, access to specific features depends on what local law permits in your region. Check your account dashboard for features available to you.

If we revise these terms in a way you do not accept, you should stop using your account and contact support to request closure. Continued use of your account after a revision is posted counts as agreement to the updated terms.

Yes. All wallet transactions — deposits and withdrawals via DANA, OVO, or GoPay — are governed by these terms alongside the specific conditions shown in your account's payment section. Transaction limits and processing steps are detailed there.

You can request data deletion by contacting us via email support with your account details. Deletion is subject to legal retention requirements for transaction records in Indonesia. We will confirm what can be removed and the timeline for doing so.

We may suspend or close an account if there is evidence of fraudulent activity, if wallet verification cannot be completed, if your use violates these terms, or if continued access is not permitted under applicable local law. We will communicate the reason where we are legally permitted to do so.

Start a dispute by contacting live chat and providing your transaction reference, the wallet used (DANA, OVO, or GoPay), and the date. We will review the record and communicate our response within the timeframe stated at the point of escalation.

Yes. Whether you access your account through a mobile browser or a desktop session, the same terms apply. Device continuity — switching between phone and desktop — does not change your rights or obligations under these terms.

We collect the information you provide at registration — name, contact details, and wallet identifier for DANA, OVO, or GoPay — plus session data generated during account use. We use this to manage your account and process transactions, not for sale to third parties.

The updated version is posted on this page with a revision date. For material changes to wallet rights or account eligibility, we aim to notify you through your registered contact before the update takes effect. Check this page periodically to stay current.

Contact our email support channel with a clear description of the term in question, the date of the relevant transaction or event, and your account reference. We will review the application of the term and respond in writing with our position.

How Your Account at bibirtoto Works

Ask Us Directly About These Terms

How We Protect Your Account and Handle Your Data

Your Questions About These Terms, Answered

01 Do these terms apply to me if I am in Bekasi or Tangerang?

02 What happens if I do not agree with a term update?

03 Are my DANA, OVO, and GoPay transactions covered by these terms?

04 Can I ask bibirtoto to delete my account data?

05 What grounds can bibirtoto use to suspend or close my account?

06 How do I raise a dispute about a transaction under these terms?

07 Do these terms cover the mobile browser version of bibirtoto?

08 What personal data does bibirtoto collect when I register?

09 How will I know if these terms have been updated?

10 Who should I contact if I think these terms were applied incorrectly to my account?

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